Last updated: November 21, 2024

1. Introduction

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, www.au.fullvoicemusic.com. We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Name and contact details
• Email address
• Phone number
• Postal address
• Payment information
• Device information and IP address
• Website usage data

2.2 Collection Methods

We collect personal information through:

• Direct interactions (forms, email,)
• Automated technologies (cookies, server logs)
• Third-party services

3. Use of Personal Information

We use your personal information to:

• Provide and improve our services
• Process transactions
• Send communications
• Respond to inquiries
• Analyze website usage
• Comply with legal obligations
• Protect against fraud

4. Disclosure of Personal Information

We may share your personal information with:

• Service providers and business partners
• Payment processors
• Legal and regulatory authorities
• Purchasers of our business (in the event of a sale)

We will not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, modification, or disclosure.

6. Overseas Disclosure

We may transfer your personal information to overseas recipients for processing and storage. When we do so, we take reasonable steps to ensure that the overseas recipient handles your personal information in accordance with Australian privacy laws.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

• Improve website functionality
• Analyze usage patterns
• Remember your preferences
• Provide personalized content

You can control cookies through your browser settings.

8. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate information
• Opt-out of marketing communications
• Make a complaint about our handling of your personal information

9. Children's Privacy

We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at: hello@fullvoicemusic.com

12. Making a Complaint

If you are not satisfied with our response to your privacy concerns, you can make a complaint to the Office of the Australian Information Commissioner (OAIC):

• Website: www.oaic.gov.au
• Phone: 1300 363 992
• Email: enquiries@oaic.gov.au